Customer Complaints2019-12-26T22:50:07+00:00

 LEGIT COMPLAINTS WHICH MY CUSTOMERS HAVE MENTIONED.

COMPLAINT #1

“You use too much glue on your feathers.”

Obvious glue

This is a fair criticism!  If you don’t like the way I glue my feathers, I understand.  I PROMISE I WON’T TAKE IT PERSONALLY!  I am definitely happy to show you our “U-FLETCH” arrows instead.  After all, you are buying CUSTOM arrows, right? 

So let’s make them exactly like you want them.  After all, I want you back as a customer.  To do this, I want you to be successful with bamboo arrows, the advice you got from me, and value of your purchase from Khan’s Arrows.

But, in all fairness I should point out that I have NEVER had a customer complain that a feather came off of one of my arrows with reasonable use.  This is why I sell the same arrows in a “U-FLETCH” version for a nicely reduced price.  As a matter of fact, EVERYONE who is a serious archer should learn the skill of fletching.  It is astonishing how much money you will save.

Click here to shop my U-fletch arrows.

COMPLAINT #2

“Your prices are too high.”

I’m sorry, but you need to look at this arrow which is quite typical of those from another arrow maker who happens to be the largest bamboo arrow maker in the world.   While it is true that a set of arrows made by this arrow maker is about 25% lower in price than mine.  It is equally true that you will never see anything like this from my shop.  Please check the quality of my arrows and shafts when compared to this arrow maker.  If you haven’t raised your expectations, I understand.  The value my arrows present is probably the best in the world at this time.  My prices are fair.  Perhaps it is time to raise your expectations about the arrows you buy.  

The arrow maker who sold the arrow which you see to the left is a mass production facility.  The arrows and shafts ARE NOT matched, regardless of what they tell you.  They ARE NOT custom made for YOU.  Mine are exactly what you want with the highest quality bamboo.

Every arrow I sell are hand matched and made by myself in my workshop in San Antonio, Texas.  Each bamboo shaft is selected to become one of a group by spine and weight. Each set of 12 bamboo arrows or bamboo shafts is matched by length, spine, weight, and balance point by an archer who has shot and made bamboo arrows exclusively for over 25 years. 

A more important business goal I have is to teach you how to make and repair your own bamboo arrows.  I do this at BAMBOO ARROW UNIVERSITY,  and I am ALWAYS a phone call away if you want information or advice.